Small Business Commissioner

The Office of the Small Business Commissioner (OSBC) is an independent public body established by Government under the Enterprise Act 2016 to tackle late payments and unfair payment practices. It supports small businesses to get paid quickly and on time, influences large businesses to improve payment times to suppliers and works with all business to improve the culture of payment practices across the whole of the UK – England, Wales, Scotland and Northern Ireland.

The Small Business Commissioner has a statutory duty to review complaints by small businesses regarding late payments, as well as provide advice and support on issues relating to late payment and payment practices in the private sector. Additionally, the OSBC undertake a range activity to improve outcomes for small businesses and work across Government, and with partners in the private and third sector, to raise awareness of the impact of late payments and unfair payment practices.

The OSBC also administers the Fair Payment Code (FPC) on behalf of the Department for Business and Trade (DBT). The FPC is designed to tackle late and unfair payment practices among businesses, replacing the previous Prompt Payment Code. It encourages businesses to adopt clear, fair, and collaborative payment practices, offering different award tiers (Gold, Silver, and Bronze) based on their payment performance.

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