Patient portal

Patient portals are healthcare-related online applications that allow patients to interact and communicate with their healthcare providers, such as physicians and hospitals. Typically, portal services are accessible at any time via the Internet.

Patient portal applications may be standalone websites hosted by an outside company, or can be integrated into the existing healthcare provider's website. Still others are modules added onto an existing electronic medical record (EMR) or electronic health record (EHR) system. In general, patient portals require the practice have some type of EMR, EHR, or patient management system, as the patient data needs to be securely stored in a data repository and then retrieved by the patient portal. At times, the lines between an EMR, an EHR, a personal health record, and a patient portal blur due to feature overlap.