Justice technology

Justice technology (also called JusticeTech, legal technology applied to justice systems, or e-justice) is a broad field encompassing the use of information and communications technology (ICT), data science, artificial intelligence, and digital infrastructure to improve access to justice, enhance the administration of legal systems, and address disparities in how people engage with courts, legal services, and dispute resolution. The field spans both the supply side—providing courts, legal aid organizations, and governments with tools to deliver services more efficiently—and the demand side—equipping individuals, particularly those who are underserved, with resources to understand and assert their legal rights.

Justice technology is distinguished from the broader category of legal technology (often abbreviated as "legaltech"), which primarily encompasses commercial software tools serving lawyers and law firms. Justice technology is oriented specifically toward the public interest, access to justice, and the improvement of justice systems as public institutions. The two fields overlap significantly, particularly in the areas of artificial intelligence and online dispute resolution.

Interest in justice technology has accelerated since the 2010s, driven by the global "justice gap"—the recognition that two-thirds of the world's population lack access to a meaningful legal remedy—and by the rapid proliferation of digital tools, mobile computing, and data analytics. The COVID-19 pandemic accelerated the adoption of remote hearings, e-filing, and online dispute resolution across jurisdictions worldwide.