California Department of Consumer Affairs
Headquarters in Sacramento | |
| Department overview | |
|---|---|
| Jurisdiction | California |
| Headquarters | 1625 North Market Blvd., Sacramento, CA 95834 38°38′50.56″N 121°29′58.42″W / 38.6473778°N 121.4995611°W |
| Employees | 1521 (2010) |
| Annual budget | $274 million (2010–2011) |
| Department executive |
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| Parent department | Business, Consumer Services and Housing Agency |
| Website | dca |
The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services.
There are currently over 3.4 million practitioners licensed by DCA, holding over 280 different license types. The department consists of 36 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. Regulatory duties include investigating complaints against licensees and disciplining violators. Boards, committees, and commissions operate independently but rely on DCA for administrative support. Fees paid by these licensees fund DCA operations almost exclusively. Bureaus, programs, divisions, and offices are under the full control of DCA.