Business transformation

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Business transformation involves making fundamental changes to how a business is operated in order to adapt to shifts in market environment. This relatively narrow definition overlooks other reasons and rationales. A better understanding is achieved by considering that transformation is a response to factors impacting the performance of the business with management and stakeholders wishing to respond to this by creating new strategies that alter fundamental aspects of the organisation and how it operates. Others describe Business Transformation as "the process of fundamentally changing the systems, processes, people and technology across a whole business or business unit. As such, a business transformation project is likely to include any number of change management projects, each focused on an individual process, system, technology, team or department."

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